Q: How do I set up my DIRECTV MVP username and password?
A: Your DIRECTV MVP account is already active. You only need to enter your username and password to gain access to the site.
Q: How do I log into DIRECTVMVP.com?
You are a new customer and this is your first time logging into DIRECTVMVP.com?
If you've never logged into DIRECTV MVP before, enter your account number for your username and the password provided to you in your welcome package. You'll be asked to reset your password before continuing.
You are an existing customer, but this is your first time logging into the new version of DIRECTMVP.com
If you've logged into DIRECTV MVP before, but this is your first visit to the new site, enter "DTV" plus your account number (e.g. DTV123456) for your username and your existing password. You'll be asked to reset your password before continuing.
You are an existing customer and you’ve already logged into the new version of DIRECTMVP.com before.
If you've logged into the new DIRECTV MVP site before and have already reset your password, simply enter your account number or email address associated with your account as a username and your password.
Q: My password is not working. How do I reset my login information?
A: If you have forgotten your password, please click on the "Reset Password" link on the login page and follow the instructions.
Q: I reset my password but still have problems signing in. What should I do?
A: If you have reset your password and still have problems signing into your DIRECTV MVP account, please call customer support at 1-844-400-4588 for further assistance.
Q: How do I manage multiple locations in my DIRECTV MVP account?
A: If you manage multiple locations, you'll need to log in with the account number for the location you wish to manage. In the coming months, MVP will allow you to log in with your email address and select the location you'd like to manage.
Q: How can I contact DIRECTV MVP?
A: For customer support, please call (888) 703-1235 or email support@directvinfo.com.
